Best Western San Jose Downtown is approximately four blocks from the Children's Museum, seven blocks from Central Park, and 15 miles from San Jose International Airport. This location is also four blocks from the Jade Museum, five blocks from the Gold Museum, and a five-minute drive from the El Pueblo dining and entertainment area.

Hotel amenities include the outdoor pool and patio area, Los Helechos Restaurant, complimentary welcome cocktails, and a daily complimentary hot breakfast buffet. The hotel also offers valet laundry service, 24-hour front desk service, free parking, safety deposit, currency exchange, complimentary wireless Internet access, and complimentary transportation to both the airport and various night spots.

All rooms feature air-conditioning, private bathrooms, coffeemakers, safes, desks, hairdryers, and cable TV. Irons and ironing boards are available upon request. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.