Part of Virgin Islands National Park, Caneel Bay Resort is located on a peninsula fringed by seven beaches, three miles from Trunk Bay's underwater snorkeling trail, and approximately 45 minutes from Saint Thomas International Airport. Guests can use Caneel Bay Resort's reception lounge to check in, have a welcome drink, and wait for the resort's boat to take them on the 45-minute run from Saint Thomas to Saint John. A fee is charged for the trip. The resort is 1.5 miles from the Virgin Islands National Park Visitors Center and Cruz Bay town, five miles from Annaberg Sugar Mill, and nine miles from Coral Bay.

The property's amenities include the tennis courts, direct access to several beaches, 170 acres of lawns and gardens, watersports/equipment, aerobics classes, fitness center, swimming pool, welcome cocktail reception, afternoon tea, continental breakfast, game room, and Self Center (a wellness facilities and full-service spa). On-site dining includes Equator Restaurant (an open-air restaurant sitting atop the 18th-century sugar-mill ruins), Caneel Beach Terrace (breakfast and lunch), Turtle Bay Dining Room, the Wine Room (private dining room), Caneel Beach Bar & Grill, and Starlight Terrace. The resort also offers room service, evening turndown service, twice-daily housekeeping, complimentary 24-hour Internet access, beach barbecues, tennis lessons, fishing charters, boat rentals, jeep rentals, laundry valet, babysitting and children's activities, and wellness programs.

All rooms feature handcrafted furniture, air-conditioning, ceiling fans, minibars, safes, beach towels, coffeemakers, bathrobes, and bath amenities. Complimentary amenities consist of a bottle of rum, a large bottle of water, a keychain flashlight, Lady Primrose toiletries, and straw slippers for guests to take home. Public telephones are available outside the rooms. TVs are in the Caneel Beach Bar & Grill and the Turtle Bay Estate House. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel. September 2008 - there will be no scheduled beach shuttle available.