Crowne Plaza Galleria is located in the vibrant Ortigas commercial hub, with direct access to Robinsons Galleria Mall, and 10 miles from Ninoy Aquino International Airport. The hotel is less than a mile from SM Megamall, El Pueblo Real de Manila, Podium Mall, Metrowalk, ULTRA Sports Arena, EDSA Shrine, Saint Francis Square, and Wack Wack Golf and Country Club.

The property's amenities include the outdoor swimming pool, sauna, hot tub, exercise room, beauty salon, gift shop, Seven Corners Restaurant, and Xin Tian Di (authentic Cantonese cuisine). The hotel also offers room service, concierge assistance, valet laundry service, a business center, and indoor parking with 24-hour security.

All rooms feature high-speed Internet access, satellite TV, in-room movies, coffee/tea facilities, safes, voicemail, bathrobes, irons and ironing boards, and hairdryers. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.