Crowne Plaza Shenzhen is in the southwest of Shenzhen city, next to the famous Window of the World and Splendid China, and approximately and 15 miles from Shenzhen International Airport. This location is also a quarter-mile from the Happy Kingdom Theme Park, half a mile from China Folk Culture Village, six miles from Safari Park, seven miles from Louhu Port, 15 miles from Xian Lake, and 22 miles from Sea World and Xiaomeisha Beach Park.

Hotel amenities include the heated swimming pools, European shopping arcade, health club/gymnasium and spa, gift shop, Cafe Zentro, Blue (Italian cuisine, seafood, and grilled items), Marco's (contemporary Cantonese restaurant), JK (Japanese restaurant), Poolside Bar and Restaurant, La Piazza (coffee shop), and V Bar (nightclub). The hotel also offers room service, babysitting, a concierge, dry cleaning, currency exchange, and a gift shop.

All rooms feature high-speed Internet access, bathrobes, hairdryers, irons and ironing boards, coffeemakers, minibars, safes, individual climate control, in-room movies, and satellite TV. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.