The Grand Palladium Riviera Resort and Spa is an all-inclusive beachfront resort situated on 301 acres shared with three sister properties, and is approximately 50 miles from Cancun International Airport. Local attractions include the village of Akumal, and the Playa del Carmen.

Hotel amenities include beach access, fitness center, Jacuzzi, sauna, multilingual staff, reading lounge, nightclub, swimming pools, tennis, sport courts, archery, volleyball, football, mini golf, canoeing, snorkeling, windsurfing (for a fee), scuba diving (for a fee), supervised children's activities, children's playground, shopping center, spa, Internet center, game room, water polo, jet skiing (for a fee), aerobics, sailing (for a fee), currency exchange (for a fee), doctor on-call (for a fee), excursions (for a fee), car rentals (for a fee), hair salon (for a fee), babysitting services (for a fee), room service (for a fee), massages (for a fee), laundry services (for a fee), fax machine (for a fee), 24-hour front desk, and parking. Dining options include six on-site restaurants.

Guest rooms feature air conditioning, hairdryers, bathrobes, refrigerators, satellite TVs, room safes, irons and ironing boards, balconies, toiletries, sofa-beds, ceiling fans, and telephones. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.