The Victorian-style Oberoi Grand is located in the heart of the city, near its main business district and approximately 14 miles from Netaji Subhas Chandra Bose/Dum Dum International Airport.

The hotel has three restaurants, serving Indian, Thai, and European cuisine, as well as two bars. Also on site are a swimming pool, health club, beauty salon, travel desk, chemist, and a variety of shops. Hotel services include same-day dry cleaning and laundry, 24-hour room service, and bell service.

All rooms are centrally air-conditioned and feature direct-dial telephones, minibars, satellite TV, laser-disc or digital-video-disc players, safes, tea and coffee makers, and facsimile machines. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.